LG-beefs-up-AI-services
Customers watch an LG Electronics TV compatible with Amazon Alexa's AI services. Courtesy of LG Electronics

Home appliance giant rolls out Amazon Alexa support

LG Electronics plans to roll out Amazon Alexa support in a total of 14 countries to its 2019 TV models featuring artificial intelligence (AI) beginning this month.

Included in the countries are Austria, Australia, Canada, France, Germany, India, Ireland, Italy, Japan, Mexico, New Zealand, Spain, United Kingdom, and the United States.

The Seoul-based company said on May 22 that the update will be implemented via the Alexa app on 2019 TVs featuring ThinkQ AI. Customers in the 14 countries will be able to receive the update in a few weeks.

Following the introduction of Google Assistant on 2018 LG TVs with ThinQ AI, we are delivering more choices and options with the addition of Amazon Alexa capabilities to our 2019 TVs with ThinQ AI,” an LG official said.

With the Alexa app, owners of compatible LG TVs can ask questions, control smart home products, access over 90,000 Alexa Skills and more, all without the need for a separate external device.”

He added that LG’s 2019 TVs can understand hundreds of voice commands and handle requests of complexity based on its advanced conversational voice recognition technology.

Users can link together a series of actions such as providing traffic information, reporting the weather and listing the day’s agenda items simply by saying ‘Alexa, start my morning,’” the official said.

They can also play music or audio books and take advantage of the numerous skills already available on the Alexa platform. And because Alexa is built-in, new updates and features for the voice service will continue to be available to LG AI TV users moving forward.”

LG Electronics President Brian Kwon expressed the company’s commitment to enriching user experiences on the back of various AI services.

The addition of Alexa support is another example of LG’s commitment to simplifying our customers’ lives,” Kwon said. “We will continue to enrich the user experience going forward with a diverse range of convenient AI services and features.”