the behavior of angry Because some of his customers, is a tiler an unusual way: At the time of his operation, from the Region around Ingolstadt, certain professional no longer need to sign groups with Order your choice. Especially engineers from Audi and Siemens.
Michael Schmiedl, professional for the installation of tiles, balcony and terrace renovation in the lower Bavarian district of Kelheim, does not want to work any more for certain professional groups to both groups. He has published on the website of his operating under the Heading of “… not more for those in the know” an exclusion list. “We don’t work for engineers, graduate students, professors of the company of Audi and Siemens” is there to read. Concerned persons could save requests via e-Mail.
What had happened? The exclusion was points from “business face”, and on the basis of experience “in terms of payment morale and problem customers”. This is already done in October 2016, but after, in December, according to Schmiedl a Screenshot of his website in the Audi staff made the rounds, reported to the “Donau Kurier” about the topic, about the following, even outside of Bavaria, was spoken. Numerous readers responded in Schmiedl. He has so far received over 2000 letters to the editor.
call in a frustrated tiler:
MIRROR ONLINE: Mr. Schmiedl, what have you done to the Audi engineers?
Michael Schmiedl: are you out of touch with reality. You are calling things that are not technically approved and therefore not implemented. For example, it is happened that bathrooms should be tiled without grout joints. Or someone picks a tile model with dimensions of 30 by 60 centimeters, to measure and then not be accepted if the deviate to five millimeters. But this is always so, because the joint is included in the measurement. The man then has to give a standard opinion. Was paid also usually either too late or with deductions.
MIRROR ONLINE: But these are all engineers. The familiar, however, with the implementation of plans?
Schmiedl : no, that’s not true at all. As an automotive engineer, who normally has two left hands, can’t do anything. Can’t knock a nail in the wall. The complete theorist. On paper it always looks good and nice, but the craftsman knows what he’s doing. He has the knowledge. The plans, which has drawn the customer in advance yourself, as often as not feasible.
MIRROR ONLINE: how do you know that a potential customer is working at Audi?
Schmiedl : most of the time one notices it, when the famous 0841-89-number calls, the -89 is almost always the Audi. Most engineers carry out such a phone calls from work, for whatever reason. Since I am no longer answered the phone. We communicate in the operating in the lead-but a lot of via email, because I was able to know, with whom do I have to do it. That was the reason why I have made the exclusion list to the public. I wanted to at the time, not for work. And if it is only shortly before running out came, ‘man this is an Audi engineer’, then it was for both sides to be disappointing.
MIRROR ONLINE: Has surprised you the response? You have already got over 2000 emails.
Schmiedl : Yes, this is already enormous. We went in December, so that someone photographed the exclusion list and via Messenger service at Audi has sent, then it was in Bavaria, rum and, finally, it picked up the media.
MIRROR ONLINE: you Regret that?
Schmiedl : I don’t regret it at all. I get a lot of letters of thanks, especially from Audi employees. Almost all say ‘finally, it is said to be one’. Including a couple of engineers. The are glad, that this arrogance and this behavior is addressed from the top down. Yourself you will not make it, because you fear for your Job. So I get out of reading the letters.
MIRROR ONLINE: is not, But it is risky to alienate a well-off clientele?
Schmiedl : I don’t think So. That’s not really our target audience. We do mainly renovations and the Audi engineers want to anyway always build new houses. The find in the Region, but no craftsmen and more who want to work for you. Meanwhile, it is even so, that parents of engineers in the case of Establishments for their children want to vouch.
MIRROR ONLINE: there Is no Chance that you will give in?
Schmiedl : But, in any case. After the many reactions I can imagine. I would like to stress that I have nothing against the company. The staff is also great. Are the problems only with the engineer’s level, which is simply lifted. This is really an arrogant bunch.
About the job location must Schmiedl anyway, no Worries. “The order situation, especially for establishments in the construction and finishing craft, is in Bavaria, is currently very good, the order books are full,” says Alexander exchanger, a spokesman for the Bavarian craft tags (BHT).
His customers could pick each of the operation itself: “Every craft must, in principle, free to choose which customers he wishes to serve, it is the freedom of contract applies. This is a purely business decision. Just as you can pick and choose customers and contractors,” said Tauscher. He adds: “no case is currently in Riedenburg.”
More on the topic of the shortage of skilled workers, Why young people are not craftsmen
And Audi want to be? The company, the employees at the Home headquarters in Ingolstadt, 44,000 employees, refers to the fact that the relevant employees acted in their spare time.
In the case of a professional group of craftsmen Schmiedl are particularly fond of answering the phone: in the case of police officers. He writes, as the “problem customer ratio was zero percent.”