Only every tenth customer plays with the thought to switch the Bank, still less it is going really. Many shy away from the bureaucratic burden. A exchange is now easier on the nerves. The paperwork the banks have done themselves, the new payment of accounts act for the past two years. Whether the switching from one Bank to another is worth it for him to be able to answer each and every customer. If it is based on five questions.

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Sam Yoon has many years of experiences in journalism. He has covered such areas as information technology, science, sports and politics. Yoon can be reached at 82-2-6956-6698.