The Federal network Agency recorded in 2018 alone until the end of November to the 58,000 complaints for unlawful telephone advertising, a all-time high.
Federal Minister of justice Katarina Barley (SPD) wants to fight, according to a report in the “Welt am Sonntag” unsolicited telephone advertising more effective. “We will protect consumers better by phone, or unauthorized contracts and costs,” said Barley to the leaf.
it is Planned that on the phone contracts will only be effective if the company your telephone offers in writing have to approve. This could be done “simply by Mail,” said Barley.
Where the Minister has, according to the report, first of all, the energy market in view. Especially in the case of electricity providers, it had been in the past, many complaints about false contracts. “These conditions we will finish by the introduction of the confirmation of the solution over the phone completed electricity and gas contracts,” said Barley. A concrete legislative proposal to present your Ministry, therefore, until the summer.
Of the 58,000 complaints to the Federal network Agency in the past year, templates, accounts for a third of illegal advertising for products of the energy suppliers, on the phone, followed by contracts and insurance.