Between desire and reality is in many Professions a lot of space. In the series “The anonymous Job log” to tell people in a very subjective, what influences their Job – whether it’s a veterinarian, attorney, or Advisor in the Jobcenter.

“As special envoy, I listen to particularly vulnerable persons, such as victims of rape, Forced marriage, war refugees and women fleeing genital mutilation. Many have great fear of the conversation, especially because you have to tell of terrible things that you have experienced. For you, it’s a question of whether they are allowed to remain in Germany or not.

I try hard to be sensitive and to act to shape the conversation for the people as comfortable as possible. It is important to give them time so that you can open. Nevertheless, I must also ask in these cases to the facts of the case to fully investigate.

For two and a half years, I work as a Entscheiderin the Federal office for Migration and refugees. I meet with my colleagues, the decision whether a person who makes an asylum application, receives protection in Germany or not. On average, I run three days a week, 8 a.m. to 11 a.m., a hearing. On the other two days I write bills and prepare for the upcoming hearings.

I like working with people

At a hearing are usually three people are present: the applicant, reciting his reasons for the asylum application, the decision-makers, carries out the hearing and on the request, decides, and an interpreter. The hearing will be held in the native language, since most of the applicants do not speak or are not sufficiently German. In addition, the people in their own language feel much safer, and reports more readily.

in Principle, I like working with people. Migration and escape are key issues for our society, I find it exciting to contribute to. I studied administrative Sciences and in other authority worked, which is a good prerequisite for my current job. 2015 then I read a job advertisement from the BAMF, I applied for the position and was hired.

Since February of 2016, I am now Entscheiderin. Before that, I’ve learned in several weeks of training, everything on the right of asylum and the challenges of professional Decision-makers. I was made with the operations and processes familiar and the available means of Knowledge.


At my first consultation, I had to perform alone, I can still remember exactly. I was very excited, the heart was beating in my throat and my hands were sweating. A bit it was like the first appearance on a stage in front of an audience. I knew that I carry the responsibility of the person that I consider myself equal to, and receives protection in Germany or not. The case was very complex, and I had to decide in the end against a protection status.

In the decision, I rely on my feeling, but I’ll check the exact legal situation and the Situation in the respective countries of origin of the people. For this purpose, we have a database. In some countries, we have colleagues on site who can research to the most critical cases.

decision makers as I would be classified in the salary group TVÖD E 12, 3400, – Euro gross. You can, however, also be established.

The Asylum applicants are always interviewed separately, also in the case of spouses we have. So people have the opportunity to speak openly about incidents such as domestic violence or sexual Assault, what is in front of the partners may be possible.

falsehood and truth

Some men have amassed by the escape of a large mountain of debt and you do not want your wife to know about this. Therefore, we send separate letters to both spouses with the protocols of the conversations. All Refugees have to the hearing the opportunity to read your call log and add to it.

of Course, the people are obliged to tell the truth. But it happens that I’m being lied to. In the process, it helps me to get as many notes as possible: Since 2017, we have a computer program to detect Arabic dialects and, therefore, evidence as to the origin of the applicant. We can also evaluate the data from mobile phones. It will not be possible to access personal data, but rather on spatial data: In which countries and in what languages was communicated?

Thus, we can conclude the exact origin of the people easier. These IT tools are only an aid – in the end, the man decides. To do this, I judge the information in the consultation: Truthful reports are specific, detailed and descriptive.

to assess In the context of training for decision-makers and in training we are well prepared to ensure the credibility of a Person. We also have information from partner authorities in other European countries, and Internet sources that we evaluate. Also decisions of the administrative courts and the European court of justice, which we include with.

training for special cases

For consultations, there is no patent recipe. Of course, one is experienced, but every conversation is individual – just as the escape stories of the people. If I am speaking with a Traumatized, it is quite possible to scream that you start to cry. Some come in a kind of Trance state. Do not take more of me and more responsive.

we also have special training – I was trained for hearings with Traumatized and torture victims. For such situations, I have a small spray bottle in my drawer that is filled with water and a fragrance. If I spray, be addressed in a number of senses: sense of touch, sense of smell and hearing. This allows you to come back again.

Our branch office is in the vicinity of an airport. I’ve also experienced that the Refugees threw during the hearing, and once under the table, because of the loud rattling rotors of the helicopter awakened memories of an air attack. I’m trying to convey to you: you are safe Here. You need to have no fear. This is often not so easy.

What takes me

In some hearings, it plays a role, whether a male colleague or a female colleague, carries out the hearing. I remember an Iraqi who was looking for due to his homosexuality and protection in Germany. He was beaten in his home country, raped and persecuted by other men.

for this reason, we had thought of in College that it is more comfortable for him might be to tell his experiences to a woman. In the interview, he opened up to me. When I asked him what the matter was, he replied hesitantly. It finally came out that I reminded him of his sister and that he wanted to talk to a man. His hearing I made to a male colleague.

of Course, the stories of the people with me also. I am also a human being. However, I have to hold my feelings back and me on the facts focus. For me, the hub of life at the front door as a kind of barrier between work and my private life. If I go through the barrier, I try to, everything that happened on the day. In our College there is a good climate, we stick together and support each other and can also talk about the cases – that also helps.

A consultation with a hug

I also have a lot of beautiful memories with my Job, connecting but. I remember an eleven-year-old unaccompanied refugee from Syria, his family was still in Greece, he’s in Germany alone. When he saw me in the waiting room, he ran up to me and said: ‘I’ve seen you in another appointment and I so much desired, that I may come to you.’ Then he hugged me suddenly.

He told in great detail of his horrible trip to Germany. However, he retained his childlike joy of life. At the end he said: ‘It was all bad, what happened. But I’m here now and everything will be better. I would like to live here and go to school.’ His asylum application was approved. In the meantime, he allowed his mother and his sister to Germany to catch up on.

the Bamf staff are mainly made on the basis of the incidents in Bremen in the media and the Public in a lump-sum under General suspicion, it makes me sad and angry at the same time. I love my job, the contact to the people. Just at the present time it is very important and I wear a great deal of responsibility.

Certainly happened in the past mistakes. It is important that these errors also have to be disclosed, to find the causes and rectify it. Basically, I and my colleagues do here, however much, and do a good Job.”

Sam Yoon has many years of experiences in journalism. He has covered such areas as information technology, science, sports and politics. Yoon can be reached at 82-2-6956-6698.