Between desire and reality is in many Professions a lot of space. In the series “The anonymous Job log” to tell people in a very subjective, what influences their Job – whether it’s a veterinarian, attorney, or Advisor in the Jobcenter.

“In the winter months, we are very, very high. Broken batteries, frozen cooling water: Every day, my colleagues and I operations to eight to 14, with the goal of creating man and the car mobile again.

The cold that bothers me when I work less than Wind and rain. When I protect on the ground, squat or data in our Computer up and running, which is mounted in the rear in the trunk, I can me barely in front of it. However, people in their cars freeze in the Winter sometimes. For this case, I have hand warmers, which I distribute.

For the roadside assistance, I came by chance: On a summer day about six years ago I stood, Laden with several bags, in front of my car. I put the purchases into the car, slammed the trunk and left the key with the bags in the car. Then, when a breakdown came, I found him like that and we had a long talk about his Job. I am a trained car mechanic, and was impressed: on the Road, with different people to talk to and help you – I wanted to also.

The selection process lasted over four hours. On a long personal conversation a number of practical Tests followed. Fortunately, I passed all the tasks and also fit well into the Team. Because the cohesion is very important. We are alone on the road. In case of problems, we have to help us but each other.

For the past five and a half years I have been working as a roadside assistant in a large German transport club. My service begins and ends at my house. My service truck is ready for use in my Garage. A key to take the incoming calls and forwards them to us pannenhelfer. We always travel with a GPS, so we can get on the fastest path to the people.


was missing, I am the pastor of the streets. Because not only the cars are in need of help, but often their driver.

the other day an older lady called, for example. You gave, your Ford would not start. When I arrived, I realized quickly that the car, nothing was missing. I spoke to the woman friendly and was actually just someone to Talk to looking for. Finally, you pay for more than fifty years of member contributions. We drank coffee and talked, her husband died, she was very lonely. The fact to me of course, sorry. Nevertheless, I had to go, as the next roadside message arrived.


The fastest we can react if there is danger in delay, so if animals or people are often locked up in the great heat, in the car. Last summer I was called to a Swedish family in a picnic area. To me a black car with dark Windows waited. The mother had gone to the Loo and had about three-year-old daughter, strapped in sitting in the child seat, the car keys to Play with. The child pressed accidentally a button and locked the car, left then also still in shock the key under the seat.

When I arrived, I was directly from the fully-resolved mother yelled. Communicate we were not able to us, they spoke neither English nor German. Also the little girl wept bitterly. The car stood in the sun, the temperature rose. In such moments I don’t talk much, but start immediately to work.

With a plastic wedge I opened the door a crack and was able to press an emergency button that made the bonnet popping up. There, I could then power on the Computer in the car and the window opened. I reached in, untied the belt and lifted the little girl in the arms of his mother. The Situation improved immediately.

Roaring cyclists, honking cars

We work in shifts. This means that I will sometimes also used on weekends and holidays. My wife is a teacher. She works part time and is by 14 at home. If I’m doing the late shift, I start at 14.30. Since it can happen that we give us the Jack in the Hand. I also have a daughter that I see on late service days, only sleeping. This is of course a pity.

We look forward even more to my early service days. Since I start work at 5.30 PM and have an early night, I will pick you up from the daycare and then the whole afternoon with her. Also, it is already infected: ‘My Job as a roadside helper, we often play with Playmobil.

I love my Job. I like the Unexpected. I always have to improvise, and no day is like the other. Only the ignorance of people annoys a little. If I stop on the sidewalk to help a driver with his broken car, it is that I am a cyclist yell at, because I’m in your way. Also, I’m going to honked at frequently. That people pay more attention to each other and take into consideration, that’s what I want.”

Sam Yoon has many years of experiences in journalism. He has covered such areas as information technology, science, sports and politics. Yoon can be reached at 82-2-6956-6698.