Brokerage house designates the week for customers
NH Investment & Securities said on May 11 that the company had designated this week as “the week for customers,” as a part of efforts to better serve clients.
The Seoul-based brokerage house said that the initiative is about setting up mindsets of protecting consumer rights among its employees.
The company said that it would carry out similar events every quarter so as to better serve its clients.
During this week, NH Securities said that all of its employees would draft a written promise aimed at safeguarding consumer rights.
In addition, they will check whether they are doing the utmost to offer the best services.
“We will continue to strengthen our efforts to protect financial consumers. 2020 would mark the first year when our culture of safeguarding our customer rights take firm root,” an NH official said.
NH Securities was launched in 2006 when Sejong Securities was incorporated into the National Agricultural Cooperate Federation, otherwise known as Nonghyup.
Currently, CEO Jeong Young-chae is heading the Seoul-based brokerage whose largest shareholder is NH Financial Group. Its stake is 76.09 percent.